1. Information we collect
We may collect your name, email address, company or studio name, project details, files, correspondence, billing records, and technical website data such as browser type and approximate location.
2. How we use information
We use information to respond to inquiries, scope and deliver services, process payments, maintain records, protect our services, and comply with legal obligations. We do not sell personal information.
3. Legal bases and retention
Where applicable, processing is based on contract, legitimate interests, consent, or legal obligation. We retain records only as long as reasonably necessary for these purposes and applicable limitation periods.
4. Sharing and international transfers
Information may be shared with contracted providers supporting hosting, email, file delivery, accounting, and payment processing. Where data crosses borders, appropriate contractual safeguards will be used as required by law.
5. Cookies and analytics
We may use essential cookies and limited analytics to operate and understand the website. Additional consent mechanisms will be provided where required.
6. Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent. You may also complain to your local data protection authority.
7. Security and children
We use reasonable administrative and technical safeguards. Our services are not directed to children below the minimum age set by applicable law.
8. Contact and jurisdiction
Privacy requests may be sent to support@vellums.shop. Data controller: [INSERT LEGAL ENTITY AND BUSINESS ADDRESS]. Governing privacy framework: [INSERT APPLICABLE JURISDICTION].